Frequently Asked Questions

NetRTK receives correction data through a supported network and can enable setup in about 10 minutes where service is available, an RTK reference station provides correction data from hardware installed at the property

Home Link Box uses Wi-Fi HaLow based on IEEE 802.11ah to provide a stable long-range outdoor connection between the home network and LOPKIN, it is designed for kilometer-scale coverage under suitable conditions, while actual range varies with terrain, buildings, interference and installation

LOPKIN supports three mapping modes, Drag and Map, Remote-Control Mapping and Automatic Mapping, automatic wire-free mapping is supported for suitable areas below 300 m²

LOPKIN VisionMind uses 10T AI computing and visual perception to identify up to 300 common obstacle categories and support proactive route adjustment, detection performance varies with object size, lighting, weather and grass conditions

LOPKIN L1500 offers a 20 cm cutting width, up to 234 m² per hour and up to 2,800 m² per 24 hours, LOPKIN L2500 offers a 24 cm cutting width, up to 248 m² per hour and up to 4,000 m² per 24 hours, actual results vary with lawn and operating conditions

The cutting system is powered by a 300 W motor, the L1500 European configuration uses one cutting disc with 3 blades, while the L2500 US configuration uses one cutting disc with 5 blades

LOPKIN supports a maximum working angle of 22° or 40% and a maximum climbing angle of 30° or 57%, actual capability depends on traction, grass condition, moisture and terrain

Use the manual adjustment dial to select 3 cm, 5 cm or 7 cm

Yes, the cutting disc can be set to 3000, 3200 or 3400 RPM

L1500 uses a 7.5 Ah battery with up to 180 minutes of runtime and an approximate 240-minute charge time, L2500 uses a 10 Ah battery with BMS with up to 240 minutes of runtime and an approximate 150-minute charge time, actual results vary with operating conditions

LOPKIN carries an IP66 dust and water ingress protection rating and includes a rain sensor, it cannot be flooded or cleaned with a high-pressure washer but do not submerge the machine for extended periods

LOPKIN supports continuous stable operation from 10°C to 40°C, operation from 0°C to 10°C and from 40°C to 45°C is limited to 30 minutes

LOPKIN is designed to operate at noise levels as low as 60 dB, actual sound levels vary with grass density, blade condition and terrain

The LOPKIN app supports working areas, passages and no-go zones for compatible lawn layouts and configurations

LOPKIN software and firmware updates are provided at no additional charge

All covered components other than the internal lithium battery include a 2-year warranty, the internal lithium battery includes a 1-year warranty, eligibility and exclusions are governed by the official LOPKIN Warranty Policy

Email support@lopkin.com with your order number, product serial number and a clear description of the issue